Online Store Policies
- Web orders are filled Monday - Friday, 9:00 AM - 4:00 PM. Any orders placed outside of those times will be filled the following business day.
- When filling out the information at the time of checkout, please verify that all information (name, address, email, and payment type) is correct.
- The time frame given by the USPS during check-out is an estimated time frame. Once items are dropped into the USPS drop-box, we are no longer in control of or have any knowledge of where your package is located. When we create a shipping label, USPS should send you an email with your tracking information.
- Due to new guidelines, we can not accept returns or give refunds on any products that leave our facility.
- Ordering a Transformations Bundle, Metabolism Plus Bundle, Health and Beauty Bundle, or Lifestyle Bundle along with an additional product, you will be charged a shipping fee as the free shipping is reflected in the Bundle pricing.
- When using a Promo Code (i.e. Free Shipping), please note that this does not apply to bundles as they already offer free shipping in their pricing. If, however, you purchase a Bundle with $100.00 additional products, the Promo Code will work.