Online Store Policies

  1. Web orders are filled Monday - Friday, 9:00 AM - 4:00 PM. Any orders placed outside of those times will be filled the following business day.
  2. When filling out the information at the time of checkout, please verify that all information (name, address, email, and payment type) is correct.
  3. The time frame given by the USPS during check-out is an estimated time frame. Once items are dropped into the USPS drop-box, we are no longer in control of or have any knowledge of where your package is located. When we create a shipping label, USPS should send you an email with your tracking information.
  4. Due to new guidelines, we can not accept returns or give refunds on any products that leave our facility.
  5. Ordering a Transformations Bundle, Metabolism Plus Bundle, Health and Beauty Bundle, or Lifestyle Bundle along with an additional product, you will be charged a shipping fee as the free shipping is reflected in the Bundle pricing.
  6. When using a Promo Code (i.e. Free Shipping), please note that this does not apply to bundles as they already offer free shipping in their pricing. If, however, you purchase a Bundle with $100.00 additional products, the Promo Code will work.